"Windows can't connect to this network" appears when Windows fails to join a Wi-Fi network — usually because of a corrupted network profile, wrong password, driver issue, or incompatible security settings.
First, check if your internet is working and what your current IP address is:
🔍 Check My IP Address →Windows stores a profile for each Wi-Fi network it has connected to. If that profile becomes corrupted (after a router setting change, Windows update, or driver issue), Windows can't use it to authenticate. The error also appears if the network changed its password, security type (WPA2 → WPA3), or if the network adapter driver has a bug.
This is the first fix to try and resolves the majority of cases. Go to Settings → Network & Internet → Wi-Fi → Manage known networks → find your network → click Forget. Then reconnect from scratch: click the Wi-Fi icon in the taskbar, select your network, enter the password. This discards the corrupted profile and creates a fresh one.
Open Command Prompt as administrator and run in order:netsh winsock resetnetsh int ip resetipconfig /releaseipconfig /flushdnsipconfig /renew
Restart your computer. These commands reset your entire network stack.
Open Device Manager (right-click Start) → Network Adapters → right-click your Wi-Fi adapter → Update driver. If updating doesn't help, try: right-click → Uninstall device (check "Delete the driver software") → restart Windows. Windows will automatically reinstall a clean driver.
If your router recently switched from WPA2 to WPA3 (or vice versa), Windows may struggle. Log into your router admin panel and try setting security to WPA2/WPA3 mixed mode or WPA2 only. Also check that the router isn't using an incompatible channel width for your adapter (try setting to Auto).
Go to your network adapter properties → uncheck "Internet Protocol Version 6 (TCP/IPv6)" → OK. Then in Command Prompt as administrator: netsh int tcp set heuristics disabled and netsh int tcp set global autotuninglevel=disabled. Restart.
✅ Fixed it? Visit tools.examineip.com to confirm your IP address and connection are working correctly.
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Last updated: April 2, 2026 • Report an error